Pre-Order Terms and Conditions

               PRE-ORDER TERMS & CONDITIONS - 2022



Item 1 - Parties to the Pre-Order Agreement

This agreement is between Hide & Seek Kids as agent for Enterprise Brands Pty Ltd and the person who has initiated this Pre-Order Agreement (“you”, “Pre-Order Contact”). The Pre-Order Contact is at all times, the only party to the Pre-Order Agreement, responsible for Pre-Order payments, compliance with the Pre-Order Agreement, and liable for any breach of the Pre-Order Agreement. Any requests to change the order or cancel the Pre-Order can only be made by the Pre-Order Contact.

Item 2 - How and when your product is purchased

Once your Pre-Order has been initialised by a Hide & Seek Kids team member and a deposit has been received by Hide & Seek Kids, this Pre-Order Agreement covers you with respect to your order.

Notwithstanding anything contained in these terms and conditions or elsewhere on the Hide & Seek Kids website, Hide & Seek Kids makes no representation or commitment to supply with respect to any chosen order until such time as the application has been correctly submitted to Hide & Seek Kids, payment finalised, and the order approved by a team member.

Item 3 - Commencement and completion dates

The commencement date of this Pre-Order Agreement is the "Date Placed" specified on the order receipt. A deposit must be received within seven (7) days of the Pre-Order being initialised or the Pre-Order application will be cancelled.

The cooling off period is seven (7) days from the order placed date on the invoice.

The finalisation date for completing the Pre-Order is specified in the Pre-Order approval email. The final date for all Christmas Pre-Order is: Sunday 20th November 2022 (5:00pm). Orders finalised after the completion date may delay the shipping time and as a result may not arrive by the required time.

Important: Hide & Seek Kids cannot be held liable if the order is dispatched after the Christmas cut-off dates. Hide & Seek Kids displays these dates once made available via the website on a click to close window. These dates are strict and must be used in your Christmas planning.

Item 5 - Paying off Pre-Order prior to Completion date

Orders can be paid off earlier and if stock is available it can be dispatched, please check with staff prior to paying off the Pre-Order.

This is strictly a Christmas Pre-Order.

Item 6 - Methods of payment

Option 1: Visa and MasterCard cards can be used via “My Account” through the Hide & Seek Kids website or visiting Hide & Seek Kids during business hours.

Item 7 - Timing and amount of payments

A deposit of $150 is required to initiate a Pre-Order. Thereafter, a minimum payment must be made every 28 days from the commencement date detailed in Item 3. You may decide to pay more frequently if you wish.

Item 8 – Termination charge

If you decide you do not wish to proceed with your purchase and cancel the Pre-Order at any time before the order is dispatched or if the Pre-Order Agreement is terminated by Hide & Seek Kids, a termination charge of $150 will be deducted from monies paid towards the Pre-Order. This termination charge of $150 is a genuine pre-estimate of the costs to process a terminated Pre-Order Agreement and incorporates system transaction costs, business administration costs, merchant charges and cancellation processing costs. The balance of monies received will be refunded to your nominated bank account.

Item 9 – Cancellation

In the event you wish to cancel the Pre-Order, a cancellation is only accepted by Hide & Seek by e-mail to: Please include your Invoice Number and a nominated bank account for any monies owing.

Item 10 - Failure to complete

In the event you fail to complete all payments by the period detailed in Item 3, the Pre-Order Agreement may be terminated at the discretion of Hide & Seek Kids. If this should occur and the Pre-Order Agreement is terminated, the conditions outlined in Item 6 will apply.

Item 11 - General conditions

Hide & Seek Kids reserves the right to terminate this Agreement in the event of any breach of this Agreement or illegal conduct by you, or otherwise as permitted under the Australian Consumer Law. The Australian Consumer Law (ACL) provides consumers with guarantees that cannot be excluded, restricted or modified. The Pre-Order Agreement does not affect any rights you have under the ACL or any other legal rights which cannot be excluded or modified. However, to the extent permitted by the ACL and subject to any other legal restriction, Hide & Seek Kids excludes any terms, conditions, warranties, guarantees or other liability that may apply to Hide & Seek Kids in respect of the Pre-Order Agreement or anything done under it. For services other than services of a kind ordinarily acquired for personal, domestic or household use or consumption, Hide & Seek Kids limits its liability, as permitted by the ACL, at its option, to the re-supply of the services or the payment of the cost of having the services supplied again. Unless you acquire anything under the Pre-Order Agreement as an individual and wholly or predominantly for personal, domestic or household use or consumption and Hide & Seek Kids cannot exclude liability, then Hide & Seek Kids is not liable for any loss or damage, including any indirect, special, consequential or economic loss or damage, whether or not arising from default or negligence by Hide & Seek Kids or its employees, agents or contractors.